Privacy Policy

Privacy Policy for Lilou & Co.

At Lilou & Co., we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, website, and products.

1. Information We Collect:

We may collect the following types of personal information:

• Personal Identifiable Information (PII): such as your name, email address, phone number, and shipping/billing address.
• Payment Information: when you make a purchase, we collect payment details, which are processed securely by our payment partners.
• Usage Data: such as your IP address, browser type, device information, and pages you visit on our website.
• Cookies and Tracking Technologies: we use cookies to enhance user experience, track site performance, and collect analytics.

2. How We Use Your Information:

We use the collected information for the following purposes:

• To process your orders and provide customer support.
• To improve and personalize your shopping experience.
• To send promotional emails, newsletters, and updates with your consent.
• To improve our website, services, and products based on usage data.
• To comply with legal obligations and protect against fraud.

3. Data Sharing and Disclosure:

We do not sell or trade your personal information to third parties. However, we may share your data with:

• Service Providers: third-party companies that assist in processing payments, shipping orders, and providing customer support.
• Legal Compliance: if required by law, we may disclose your information to comply with legal requests or to protect our rights, property, or the safety of others.

4. Data Security:

We take the protection of your data seriously and use industry-standard security measures to safeguard your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices:

You have the right to:

• Access, correct, or update your personal information.
• Opt-out of receiving promotional emails at any time by following the unsubscribe link in the email.
• Request that we delete your personal information, subject to applicable laws and retention periods.

6. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at: